SightMaxECS and SightMaxSMB Customization Guide
Customizing the look and feel of the chat window:
Go to the Server side > c:\inetpub\wwwroot\SightMax\AgentInterface\Images\V5 folder, then view the folder as thumbnails, that way you will be able to see all the images that can be replaced.
You can simply replace them and keep the same file names and extensions.
Encrypting and securing your chats (applies to all versions, including yours):
Updating the URL Prefix with the new host name:
Please login in the SightMax Admin Console > Account settings > Change the URL Prefix to the new hostname and HTTPS (if you installed the SSL Certificate and enabled the HTTPS bindings in the web.config files in the AgentInterface and WebServices)
Generate your new chat code:
Website integration - add code:
Add the SightMax Inline Monitor and Chat code to your website footer (preferably before the closing BODY tag)