All operators are disconnected from the SightMax server at the same time but are immediatly able to log back in.
This issue occurs on Windows Server 2003 because the application pool is recycling the service. To set IIS to not recycle the service use the following instructions:
1. In IIS go under your website to the properties of SightMaxAgentInterface and SightMaxWebServices.
2. At the bottom of the properties note which application pool the Virtual Directories are set to use.
3. Go under the properties of the application pool found in step 2 and turn recycling off completely.