Customization of Invite Chat Graphic - If you opt to customize your invite chat graphic it may be any size you wish and is located by default in C:\inetpub\wwwroot\SightMax\AgentInterface\. The invite chat graphic is actually two images and has two regions: Accept and Cancel.
The Accept Region will be the top image, and the image MUST be named acceptInvite.gif
The Cancel Region will be the bottom image, and the image MUST be named CancelInvite.gif
The images will be placed flush against each other with one on top of the other so that it looks like one complete image.