When opening the Operator Console you receive this error :
OperatorGUI has encountered a problem and needs to close. We are sorry for the inconvenience.
Event Viewer> Application Log Error looks like this:
EventType : clr20r3 P1 : smartmax.sightmax.operatorgui P2 : 22.214.171.124
P3 : 467ada3e P4 : system.configuration P5 : 126.96.36.199 P6 : 461ef187
P7 : 1a8 P8 : 4d P9 : ioibmurhynrxkw0zxkyrvfn0boyyufow
For Windows XP users :
Delete Smartmax folders in C:\Documents and Settings\<user>\Local Settings\Application Data
For Windows Vista users:
Delete Smartmax folders in C:\Users\<user>\AppData\Local\
- <user> is the name of your Windows Username ; ex. If you are logged in as John, your SmartMax Folders will be in C:\Documents and Settings\John\Local Settings\Application Data
- make sure your folder options allow you to view hidden files; if you can't see the SmartMax folders in C:\Documents and Settings\<user>\Local Settings\Application Data, open Tools>Folder Options>View and select Show hidden files and folders.